TERMS AND CONDITIONS OF FTS TRAVEL

TERMS AND CONDITIONS OF FTS TRAVEL

FTS Travel Usage- Terms And Conditions

FTS Travel User Agreement

THIS USER AGREEMENT IS A LEGALLY BINDING DOCUMENT BETWEEN USER AND FTS TRAVEL (BOTH TERMS DEFINED BELOW). THIS USER AGREEMENT WILL BE EFFECTIVE UPON YOUR ACCEPTANCE OF THE SAME (DIRECTLY OR INDIRECTLY IN ELECTRONIC FORM OR BY MEANS OF AN ELECTRONIC RECORD) AND WILL GOVERN THE RELATIONSHIP AND TRANSACTION BETWEEN USER AND FTS TRAVEL FOR THE USE OF THE SERVICES OFFERED THROUGH WEBSITE (DEFINED BELOW).

This User Agreement On The Website Www.foodtravelstay.com And Mobile Application Under The Name And Style Of "FTS Travel" (the Website) Is Between FTS Travel (hereinafter Referred To As Or “Company” Or "We" Or "Us" Or "Our") And The Guest Users Or Registered Users Of The Website (hereinafter Referred To As “Member” Or "You" Or "Your" Or "Yourself" Or "User") Describe The Terms On Which FTS Travel Offers You The Access To The Website And Such Other Services As Are Incidental And Ancillary Thereto ("Services").

PLEASE READ THE TERMS OF USER AGREEMENT CAREFULLY BEFORE USING OR REGISTERING ON THE WEBSITE OR ACCESSING ANY MATERIAL, INFORMATION OR AVAILING SERVICES THROUGH THE WEBSITE. IF YOU DO NOT AGREE WITH THESE TERMS, PLEASE DO NOT USE THE “Food-Travel-Stay” WEBSITE OR MOBILE APPLICATION OF FTS TRAVEL OR AVAIL ANY SERVICES BEING OFFERED THROUGH THE WEBSITE.

FTS TRAVEL RESERVES THE RIGHT TO CHANGE THE TERMS AND CONDITIONS TIME TO TIME AND SHALL GIVE NOTICE OF SUCH CHANGES TO OUR USERS VIA E-MAIL OR VIA SMS ON THEIR REGISTERED MOBILE NUMBER IN A TIMELY MANNER.

IT WILL BE ASSUMED THAT USER HAS RECEIVED ANY SUCH NOTICE IF AND WHEN MEMBER MAKES A RESERVATION FOR A FTS TRAVEL VEHICLE AFTER NOTICE OF A CHANGE TO THIS AGREEMENT HAS BEEN PLACED ON Food-Travel-Stay WEBSITE OR FTS TARVEL MOBILE APPLICATION AND/OR DISTRIBUTED TO USER BY EMAIL OR SMS. BY MAKING A RESERVATION AFTER RECEIVING NOTICE OF ANY CHANGES TO THE AGREEMENT, USER ASSENTS TO AND WILL BE BOUND BY SUCH CHANGES TO THE AGREEMENT. USER MAY DECLINE SUCH CHANGES BY DISCONTINUING TRIPS UNDER FTS TRAVEL’S USER AGREEMENT.

IN THE EVENT OF ANY CONFLICT BETWEEN THIS AGREEMENT AND ANY OTHER DOCUMENT WITH RESPECT TO FTS TRAVEL’S OTHER PROGRAMMES, THESE TERMS AND CONDITIONS SHALL GOVERN EXCEPT OTHERWISE SET FORTH FROM FTS TARVEL IN WRITING.

General

FTS Travel, A Unit Of Yaduvanshi Technologies Pvt. Ltd. And A Part Of Food-Travel-stay. The Company Incorporated Under The Laws Of India, With Its Registered Office At Kankarbagh, Patna, India And Having CIN:

Upon Accepting The Users Term And Conditions

FTS Travel Has Established A Website Having Named “foodtravelstay.com” (“Website”) And Mobile Application Named “FTS Travel” (“App”) Where The Terms And Conditions Of Use Of Vehicles Provided By FTS Travel Have Been Displayed. It Is The Responsibility Of The User To Ask Representatives Of Foodtravelstay.com And Obtain A Soft Copy Of The Agreement If They Are Unable To View Or Access The Terms & Conditions As Set Out In Website/ Mobile Applications.

The User Has Read And Understood The Terms And Conditions As Set Out Herein And Agrees To Abide And Be Bound By Such Terms And Conditions Including Those Relating To Rental Of Cars, Fee Schedule And Privacy Policy And Confidentiality Terms. The Provision Of Vehicles To The User Is Subject To The Acceptance By The User Of All The Terms And Conditions As Set Out Herein. If The User Is Not Agreed With The Terms And Conditions Then He/she Will Not Be Able To Use The Services Provided By Food-Travel-Stay.

After Enrolled As User

By Accepting These Terms And Conditions, One Is Able To Enroll As A User Of FTS Travel Under The Scheme To Avail The Facility For Rental Of FTS Travel Vehicles.

The User Further Acknowledges And Understands That He/she Shall Not At Any Time Challenge Any Of The Provisions Of These Terms Or The Contents Of The Website On The Premise That The Terms And Conditions Have Not Been Read By The User Or That The User Is Not Aware Of The Enrollment Formalities Or That The User Has Not Understood Any Provision Of These Terms Or The Procedures, Formalities, Benefits Rights And/or Obligations As Contained On The Website.

Note:- The User Is Person Who Registered With FTS Travel And Customer Is A Person Who Rented A Vehicle Using The Website Or Mobile App.

Eligibility To Enroll As A User

Anybody, Who Wants To Enroll As A User With FTS Travel Will Need To Satisfy The Following Conditions:

•Person Must Be Minimum 21 Years Of Age.

•Person Must Be An Indian Citizen And Must Possess A Valid Light Motor Vehicle (Non Transport) Indian License At Least 1 Year Old.

•Person Must Have Good Driving Record And Should Not Have Been Found Guilty For Any Purpose Under The Motor Vehicle Act.

Things Needed For The Enrollment Process

To Enroll As A User With FTS Travel, The Person Shall Be Required To Provide Some Necessary Particulars:

•A Photo Of Valid Driving License (issued By Government Of India)

•A Credit/debit Card Details, If The User Choose This Method For Payment.

•Voter ID Card Or Aadhar Card

•Any Other Document As Notified By The Representative Of FTS Travel.

Booking Through FTS Travel

While Booking A Vehicle Using Our Website Or Mobile Application, The User Needs To Follow The Instructions. The User Will Be Required To:

•Search The Vehicles Around Their Respective Area By Using Our Mobile Application.

•Select The Vehicle They Want To Book (according To User’s Choice And Need)

•Provide The Start And End Date, Indicating The Time For Which The User Wants To Book The Vehicle.

•Provide The Number Of Passengers Involving In Your Trip.

•Wait For The Owner Of The Vehicle To Accept Your Booking.

•Once The Owner Accepted Your Booking, User Can Get The Mobile Number, Location And Address Of The Owner.

•The User Must Go To The Owner’s Place In Order Book The Vehicle. You Can Also Ask The Owner To Deliver The Vehicle.

•The User Must Return The Vehicle To The Owner Immediately After The Booking Time Is Over.

In Case, If The User Wants To Extend The Time, The User Must Inform The Same To The Owner And FTS Travel In Advance, For Fee Policy. The User Extension Will Solely Depend Upon The Owner. The Owner Will Allow Any Extension And Also Can Refuse The Same. If The Owner Agrees Then The User Must Pay In Advance For Any Kind Of Extension On The Booking Time.

If The User Wants To Shorten The Booking Time, He/She Must Inform The Owner. The User Also Must Inform FTS Travel For Any Charge Return.

Responsibilities Of FTS Travel

Upon The Payment In Advance, FTS Travel Is Responsible For:

•Contact The Owner To Provide The Exact Model Of Car To The User.

•In Case Of Any Delay And Unfortunate Event, The Owner Can Cancel The Booking Of The User. Then It Becomes FTS Travel’s Responsibility To Compensate/ Provide The Refund To The User.

•Ensure The Vehicle Being Provided To The User Is In Good Condition And Is Well Maintained, As Per The Prescribed Maintenance Schedule Of The Automotive OEMs.

•In The Unfortunate Event When There Is A Breakdown Of The Vehicle, While Being Used By The User, And It Is Clearly Established That The Breakdown Was Due To A Mechanical / Electrical Failure Of The Vehicle And Not Due To Any Consequential Or Driving Behaviour Related Damage Caused By The User, FTS Travel Will Try And Provide The Best Resolution Possible To The User. This Resolution Will Include Providing A Replacement Vehicle, If The Vehicle Is Within 2 Hours Of Driving Distance From Any Of FTS Travel’s Hubs, Arranging For An RSA (road Side Assistance) And/or Any Other Help That Might Be Needed By The User.

Person Permitted To Use/rent Vehicles Through FTS Travel

The Vehicles Shall Be Provided By FTS Travel Is On Rental Basis, Only To The Eligible Users. FTS Travel And The Owner Of The Vehicles Shall Have The Discretion To Refuse To Provide Any FTS Travel Vehicle To Any Users.

User Shall Ensure That The Vehicles Provided By FTS Travel Shall Not Be Driven By, Or Provided For Use To Any Person Whose Eligibility Has Not Been Met As Valid By FTS Travel.

Persons Who Are Permitted To Rent A Vehicle Using FTS Travel:

•Must Read And Agreed All The Terms And Conditions.

•Must Be Eligible For Renting Vehicles Using FTS Travel.

•Must Be An Indian Driving License Holder.

•Have Clean Record Of Driving And Must Not Found Guilty Under Motor Vehicle Act Of India.

Condition For Non-Reserving Users

Any User To Whom A FTS Travel Vehicle Is Provided By FTS Travel On Rental Basis (Reserving User) May Allow Another User To Drive Such FTS Travel Vehicle (Non-Reserving User) Subject To The Following Conditions:

•The Reserving User Shall Provide All The Required Details Of The Non-Reserving User To FTS Travel And Also To The Owner Of The Vehicle. Details Need To Be Provided Are:- Driving License Of The Non-Reserving User, Valid Voter ID Card Or Aadhar Card And Any Other Details Required By The Owner And The Representative Of FTS Travel.

•The Non-Reserving User Must Be Eligible To Book A FTS Travel Vehicle.

•The Reserving User Shall Not Provide The FTS Travel Vehicle To A Non-Reserving User For Any Commercial Purpose.

•The Reserving User Shall Continue To Be Responsible And Liable To FTS Travel To Ensure That All Terms And Conditions Are Complied With By The Non-Reserving User.

•The Reserving User Shall Ensure Further That The Information Related To The Non-Reserving User Shall Remain Updated In The Records Of FTS Travel Till Such Time As The FTS Travel Is Being Used By Non-Reserving User.

•The Reserving User Shall Continue To Remain Liable To FTS Travel.

Prohibited Use Of FTS Travel Vehicle

Users Shall Not Be Permitted To Use The FTS Travel Vehicle Under The Following Conditions And/or For The Purposes Mentioned Hereunder. Any Unreasonable Or Inappropriate Use Of A FTS Travel Vehicle, As Determined By FTS Travel And Also By The Owner In Its Discretion, May Be Deemed A Violation Of These Terms And Conditions. A FTS Travel Vehicle Cannot Be Used:

•For Any Speed Race Or Speed Competition;

•For The Primary Business Purpose Of Transporting People Or Operating A Taxi Service;

•For The Purpose Of Towing, Pushing, Or Propelling Any Trailer Or Any Other Vehicle;

•For Any Illegal Nature: For The Purpose Of Commission Of Any Crime Or Other Illegal Or Unlawful Activity;

•By Any Person Who Is Under The Influence Of (a) Alcohol Or (b) Any Drug Or Medication;

•For Any Careless And Abusive Manner

•For Any Abnormal Use Of FTS Travel

•Any Person Who Provided Wrong Information To FTS Travel or To The Owner Of The Vehicle (such As Wrong Age, Name, Address, False Driving License Or Citizenship Proof);

•For The Purpose Of Driving Outside The Territorial Boundary Of India;

•For The Purpose Of Driving Inside Leh/Ladakh Region And Kaza/Nako Region;

•For Carrying Any Hazardous Substance Like Tobacco, Incense And Any Flammable Substance;

•For The Purpose Of Transporting Flammable, Poisonous Or Any Hazardous Substance;

•Carrying More Than The Authorized Number Of Persons In FTS Travel Vehicles;

•For The Transporting Animals. No Animals Are Allowed Inside A FTS Travel Vehicles. Users Are Subjected To Payment Of Penalties In The Event.

•For The Purpose Of Transporting Any Substance Which May Effected The Size, Shape And Anything Inside Or Outside Material Of FTS Travel;

•Driving While Using Mobile Phones Or Any Other Mobile Communication Devices Are Strictly Prohibited. Calling And Sending Messages While Driving Is Consider As The Violation Of The Terms And Conditions Of FTS Travel;

•Use Of Tobacco And Smoking Inside A FTS Travel Vehicle Is Not Allowed.

•Any Kind Of Activities By Any Person Which Will Affect The Normal Condition Of The Vehicle.

Obligations Of The User

By Accepting The Terms And Conditions As Set Out Herein, The User Hereby Authorized FTS Travel To Obtain The User’s Driving Records From The Jurisdiction In Which The User Is Licensed.

User Shall Be Responsible For Providing And Maintaining Their Respective Account Information With FTS Travel Including Details Of Their Current E-mail, Mobile Number, Address And Other Such Information.

User Shall Not Reveal The FTS Travel Related Passwords, PIN And/or OTPs To Any Third Party. Users Are Solely Responsible For Any Password And/or PIN Sharing. The User Will Be Responsible For Any Associated Cost And/or Damages In Connection With Unauthorized Use By Third-party. If The User Believes That The Third Party May Have Obtained Unauthorized Knowledge Of A Password/Pin, The User Must Contact The FTS Travel Representative Immediately To Change The Compromised Password/Pin.
The User Must Follow The Owner’s Manual Instructions. If A Problem Arises That Prevents Or Limits The Use Of Vehicle Provided By FTS Travel Or That Accepts The People’s Safety, Then The User Must Notify The FTS Travel Representative Immediately.

Vehicle Pick-up And Return

•The User Must Go To The Owner’s Place (or Any Place Suggested By The Owner) In Order To Book A Vehicle. The User Must Notify The Place Of Pick-up (if It Is Changed By The Owner). The User Must Notify FTS Travel If The Owner Is Not Responding.

•If The User Book A Bike Or Scooty Through Our Mobile Application, He/she Must Bring A Helmet (or Two, If Required) While Booking The Bike Or Scooty. If He/she Does Not Bring His/her Helmet, Then He/she Must Pay The Charge Of Rs. 50/helmet Or Rs.80/helmet, If Helmet Is Provided By FTS Travel Or The Owner. Wearing Helmet Is Mandatory.

•The User May Request The Owner To Change The Pick-up Address Or May Request To Bring The Vehicle To Your Desired Address. But, It Will Be Solely Owner’s Decision Whether They Accept Your Request Or Not.

•Prior To Taking The Possession Of A Vehicle From The Owner Through FTS Travel, It Shall Be The Responsibility Of Every User To Do The Exterior Inspection And Interior Look-over Of The Vehicle. User Must Take The Picture And Make Video Of The Exterior And The Interior Of The Vehicle (in Case Of Bike Or Scooty, The User Have To Take Photos And Make Videos Of The Bike Or Scooty) And Whatsapp The Same To The Number Of The Representative Of The FTS Travel Provided By FTS Travel.

•If Anything Damaged, The User Must Notify The Owner And FTS Travel The Same.

•The User May Check The Working Status Of The Vehicle To Ensure That The Vehicle Is In Complete Working Condition. If Any Abnormality Or Fault Has Been Observed By The User, It Shall Be User’s Responsibility To Notify FTS Travel Before Taking The Possession Of The Vehicle.

•It Shall Be Completely User’s Responsibility To Return The Vehicle, At The Same Place, In A Secured, Clean And Good Working Condition, By No Later Than The End Time Of The Booking.

Vehicle Condition

•The User Is Required To Report To The Owner And FTS Travel Immediately Any Condition That Impairs The Driving Functionality And/or Safety Of The Vehicle, Such As Performance Changes, Inappropriate Noises, Smells Or Driving Feel, Including But Not Limited To Warning Lamps, Indicators, Poor Driving Feel Or External Or Internal Damage That Renders The Vehicle Unsafe, Including But Not Limited To, Missing Or Inoperable Signal Or Driving Lighting, Broken Or Missing Rear-view Mirrors And Windshield Glass Etc.

•The User Must Not Exceed The Prescribed Per Day Limit Allowed By FTS Travel. The Prescribed Per Day Limit Of Bike Is 100-150 Km. For Car, It Is 150-180 Km And For Scooty, It Is 80-100 Km.

•The User Must Pay The Maintenance Charge Of The Vehicle They Booked. For Bike It Is Rs. 1/km And For Car It Is Rs. 1.50/km.

•Driving Is Not Allowed Between 2 A.m. To 5 A.m. At Any Condition. If The User Does Not Follow, Then He/she Have To Pay Extra Charges.

•If The User Crosses District Or State, He/she Must Notify FTS Travel And The Owner Of The Vehicle At The Time Of Booking. If The User Wants To Change The District Or State After The Booking, Then He/she Must Notify FTS Travel And The Owner Of The Vehicle( It Will Be Owner’s Decision Whether He/she Allows Or Not. If He/she Doesn’t Notify The Same, Then The Vehicle Will Stop After The User Crosses District Or State, And The User Have To Pay Fines For Re-starting Of The Vehicle.

•The User Must Leave The Vehicles Key. Key Fob Or Other Vehicle Related Documents Including Parking Pass And Toll Payment Pass In Its Proper Condition To The Owner. If The User Fails To Leave The Key/Key Fob/parking Pass Or Toll Payment Pass (if Applicable), Then The User Must Notify It To The Owner And FTS Travel Immediately. If The User Fails To Do So And This Causes Inconvenience To Owner, Such User Shall Be Charged The Hourly Rate And Late Fees (as Outlined In The Fee Policy) For The Vehicle Until The Key/key Fob/starting Device/parking Pass/toll Payment Pass Is Returned To The Owner And The User Will Remain Responsible For The Vehicle During Such Period. The User Shall Also Be Charged A Fee At FTS Travel’s Sole Discretion, To Replace Any Of The Items Missing From The Vehicle.

•Reserving Users Are Responsible For All Charges And Costs Incurred Related To The FTS Travel Vehicle For The Entire Period Of The Reservation And Until The Vehicle Is Returned, Secured, Closed, Locked And Serviceable (all Accessories Off, Key Out Of Ignition And In Proper Place, All Windows, Doors, Hatches, Sunroofs And Other Openings Closed, Toll Payment Pass And Parking Pass And Other Accessories In The Vehicle) To Its Designated Return Location. FTS Travel Vehicles Must Be Returned No Later Than The End Time Of The Reservation And The User Will Be Required To Terminate The Reservation By Placing A Call To FTS Travel’s Provided Number To Notify Of Such Intent.

•In The Event That A FTS Travel Vehicle Is Returned To The Owner Late, The Reserving User Will Be Responsible For Paying Late Fees, Inconvenience Fee And Any Other Charges Applicable As Per FTS Travel’s Fee Policy, From The Scheduled End Time Of The Booking Till The Time The Vehicle Is Recovered By The Owner. The Users Will Be Responsible For Any And All Costs, Charges, Fees And Expenses Incurred By FTS Travel Or Any Third Party As A Result Of A Breach Of Any Of These Terms.

•The Owner Is Responsible For Any Costs That Can Be Attributed To Mechanical Failure Due To Normal Usage For Which The Vehicle Was Designed For And Customer Will Be Charged Or Obliged To Get It Repaired If The Damage Is Not Due To Normal Usage.

Stolen Vehicles Policy

Information About Stolen Vehicle Or Ant Stolen Vehicle Parts Of The FTS Travel Vehicle Must Be Immediately Reported To The Nearest Police Station With A Detailed Written Complaint About The Stolen Vehicle Based On Actual Incident. The User Must Provide A Copy Of The Acknowledged Complaint To The Owner And FTS Travel Both. Users Shall Ensure That Such Information About Lost Vehicles Shall Not Contain Any Discrepancy, Inconsistencies Or Distortions From Actual Facts As The Same Would Be Detrimental To A Valid Insurance Or Other Claim By FTS Travel. The User Will Be Liable For Any Loss Due To A Discrepant, Inconsistent Or Distorted Complaint By The User.

Safety Precautions

•The User Must Aware About All The Safety Precautions That Are Taken While Driving A Vehicle.

•The User Is Responsible For Seat-Belt Safety.

•The User Us Responsible For Child Restraints.

•Protecting All Children By Properly Using Any Child Passenger Restraint System That Complies With The Motor Vehicle Safety Standards In The Jurisdiction Where The Trip Is Initiated And Where The FTS Travel Vehicle Is Driven During Such Trip.

•The User Must Ensure The Safety Of The Vehicle While Parking The Vehicle (either At The End Of The Booking Time Or During The Reservation Period). The User Is Responsible For Securing The Vehicle In Condition Such As Locking The Vehicle And Closing The Window (in Case If The Reserved Vehicle Is Car).

Accident Or Breakdown

•All Accidents Or Breakdown Must Be Immediately Reported To FTS Travel;

•In Case A Accident Involving The Property Damage Or Involving Any Third Party, Then, The User, If Possible, Must Be Fill Out An Official Police Report Form, Provide A Jointly Agreed-upon Statement, Complete FTS Travel’s Incident Report Form Mentioning The Details About The Place, Date And Time Of The Accident And The License Plate Number Of The Vehicle That Involved In The Accident;

•The Names, Addresses, Driver's License Numbers Of The Persons Involved In The Incident;

•The Name, Address, And Driver's License Number Of The Owner Of The Vehicle;

•The Name, Addresses, Phone Number Of Witnesses, Passengers, Other Involved Persons;

•Circumstances Of The Incident Describing Immediate Surrounding Environment And Car Position Prior To The Incident;

•If The Accident Is Done By The User Which Affects The Proper Functioning Of The Vehicle, Then The User Is Solely Responsible To Pay All The Related Amounts.

Traffic Violations

•The User Must Follow All The Traffic Rules.

•All Traffic Violation Must Be Informed To The FTS Travel As Soon As Possible Within The Prescribed Deadline Of The Violation.

•All Traffic Violations Will Be The Responsibility Of The User If They Occur During The Time Period During Which The User Is Responsible For The FTS Travel Vehicle. In The Event Of Any Fines Or Penalties Imposed By Any Governmental Authority For Traffic Violations, The Same Shall Be Borne By The Reserving Users.

•The User Must Not Leave The Vehicle In A No-parking Zone (either At The Time Of Returning Or During The Period Of The Reservation). The User Must Immediately Notify FTS Travel, And Shall Be Responsible For Any And All Violation Notices Or Towing Charges Incurred By FTS Travel.

Roadside Assistance

FTS Travel Makes Reasonable Best Efforts To Provide Roadside Assistance Support In All Cases. If, However, A User's Need For Roadside Assistance Results From A Breach Of These Terms And Conditions, The User May Be Charged For The Full Costs Of The Service.

Payment Policy

The User Is Required All The Related Fees For The Duration Of The Booking Specified By The User At The Time Of The Booking. All The Fees Structures Are Specified On FTS Travel Website Or Mobile Application Of The FTS Travel, For Each FTS Travel Vehicles And May Be Accessed By The User.

Payments By The User May Be Made With The Use Of Credit Card / Debit Card Or Other Net-banking Facilities. User Is Under An Obligation To Ensure That The Account From Which The Amounts Are To Be Collected Have Sufficient Funds Or Credit Available To Cover Any Charges. The User Is Solely Responsible For Any Associated Bank Or Credit Card Charges Or Fees. The User May Be Charged A Processing Fee For A Declined Credit Or Debit Card Payment.

In The Event The User Defaults On Any Payment, FTS Travel Will Charge Remainder Fees At The Rate Mentioned By FTS Travel. In Addition FTS Travel May Use Third Parties To Collect Any Remaining Charge Owed To FTS Travel By The User. FTS Travel Reserves The Right To Report The Delay To The Credit Card Agencies.

FTS Travel Reserves The Right To Prohibit Any User To Use The Services Provided By FTS Travel Until The User Pays All The Outstanding Fees In The User’s Account To FTS Travel.

FTS Travel Is Not Responsible To Any Loss Or Damage Or Theft Of Any Personal Property Belonging To The User, Regardless Of Fault Of Negligence.

For Any Associated Deductible Charges That Are Attributable To The User, And For Losses That Exceed The User's Coverage Provided By FTS Travel, User Shall Be Responsible. Liability Protection Excludes Any Claim Made By The User Himself, Or The User's Immediate Family Members Or By The Passengers In The FTS Travel Vehicle At The Time Of The Incident.

Under No Circumstances FTS Travel Will Liable To Any Third Party For Indirect, Incidental And Consequential Damages Arising From The Use Of FTS Travel Vehicles Or Services, Including This Agreement.

Every User Who Shall Fail To Comply With The Terms Of This Agreement Shall Be Responsible For All Applicable Damages And Costs Arising From The User's Failure.

Every User Shall Be Liable For All Costs, Including Fines For Late Payment And Any Processing Fees Added By The Issuing Municipality In Case Of Any Traffic Violations Including But Not Limited To Parking, Speeding, Breaking Red Light, Photo Enforcement, And Toll Violations. The User Shall Forthwith Pay The Relevant Fines To The Authority Provided FTS Travel With The Proof Of Such Payment.

Referral Code Policy

FTS Travel Will Provide Referral Codes To The User. The Referral Codes Will Only Be Applicable At The First Booking From FTS Travel. The Amount Will Be Deduced From The Total Amount. The Deducted Amount Will Be Decide And Applicable Only At The Time Of First Booking.

The Amount Will Not Be Deduct, If A User Fails To Enter The Correct Referral Code And Have To Pay The Total Amount Prescribed By FTS Travel.

Revocation Of The License

Should Any User's Driver’s License Expire Or Be Revoked, Authorization To Drive FTS Travel Vehicles Shall Expire Immediately. FTS Travel Shall Be Notified Of Such Revocation By The User By E-mail Forthwith Upon Such Revocation.

SUSPENSION/TERMINATION

FTS Travel May Immediately Suspend Or Terminate The Use Of Its Service By Any User Who Doesn’t Meet The FTS Travel’s Driving Eligibility Criteria Or For Any Unreasonable And Inappropriate Use Of A FTS Travel Vehicle Or For Violation Of Any Provision Mentioned In This Agreement.

FTS Travel Reserves The Right, At Its Sole Discretion, To Suspend Or Terminate The Use Of Its Service By Any User For Inappropriate Noises Or Driving Feel, Including But Not Limited To Warning Lamps, Indicators, Inappropriate Sounds Or Smells, Or Performance Changes.

FTS Travel Reserves All The Right To Cancel Any Booking.

The Owner Of The Vehicle Also Reserves The Right To Cancel Any Booking And Recall The Vehicle At Any Time Of The Booking Period. In Addition, FTS Travel Reserves Sole Discretion To Serve For Any Individuals Or Organizations.

FTS Travel Reserves The Right, At Its Sole Discretion To Change The Damage Fee, Cleaning Fee Or Other Applicable Fee, If The User Not Notified The FTS Travel At The Start Of The Reservation.

Penalty

Every User Who Violate Any Law, Any Terms Or Rules Setup By FTS Travel Or Any Of The Provisions Of The Agreement Could Face Legal Action And Shall Be Responsible For The All The Damage, Liabilities And Fines Setup By FTS Travel.

Data Protection

FTS Travel Captures, Stores, Processes And Uses The Customer’s Personal Data, Including, But Not Limited To, The Usage And Vehicle Data As They Relate To The Customer, To The Extent This Is Necessary For The Administration And Implementation Of This Agreement And The Customer’s Use Of The FTS Travel Vehicle.

Should Third-party Services Be Used, FTS Travel Is Entitled To Forward To The Third-party Service Provider The Customer’s Personal Data, To The Extent This Is Required In Order To Fulfill Customership Or Use Requirements.

FTS Travel Is Entitled To Provide Customer’s Personal Data To Third-parties For The Purposes Of Providing Individualized Offers, Services, And Other Customized Information To Customers.

FTS Travel Shall Implement And Maintain Reasonable Procedures For Protecting Sensitive Personal Information In Compliance With Applicable Law.

FTS Travel Shall Be Entitled To Disclose Information Of The User To FTS Travel’s Parent Company And To All Companies Controlled By FTS Travel Or Any Of Its Affiliates And To Any Government Body As Required By The Law/ Or By Directive/ Or Request From Any Government Body Or To Any Third Party Deemed Fit And Proper By FTS Travel, In Its Absolute Discretion.

Please Refer To The Privacy Policy As Contained On The Website Which Shall Be Applicable To Information And/or Data Provided By The Users.

Dispute Resolution

In The Event Of Any Disputes, Differences, Controversies And Questions Directly Or Indirectly Arising At Any Time Hereafter Between A User And The Owner Or A User And FTS Travel Or Their Respective Representatives Or Assigns Under, Out Of, In Connection With, Or In Relation To, These Terms (or The Subject Matter Of These Terms) Including, Without Limitation, All Disputes, Differences, Controversies And Questions Relating To The Validity, Interpretation, Construction, Performance And Enforcement Of Any Provision Of These Terms, (hereinafter Referred To As A “Dispute”), The Same Shall Be Referred To Binding Arbitration At The Request Of The User Or FTS Travel, In Writing, In Accordance With The Arbitration And Conciliation Act, 1996 Or Any Statutory Modification Or Alteration Thereof For The Time Being In Force. The Arbitral Tribunal Shall Comprise A Sole Arbitrator To Be Appointed By FTS Travel Whose Decision In Relation To Any Such Dispute Shall Be Final And Binding On The Parties Hereto.

The Costs Of Arbitration Shall Be Fixed By The Arbitral Tribunal And The Tribunal In The Final Award Shall Specify

•The Party Entitled To Costs;

•The Party Who Shall Pay The Costs;

•The Amount Of Such Costs; And

•The Manner In Which The Costs Shall Be Paid. For The Purpose Of This Clause, ‘costs Of Arbitration’ Shall Mean The Fees And Expenses Of The Arbitrator, Legal Fees And Expenses, Any Administrative Fees And Any Other Expense Incurred In Connection With The Arbitral Proceedings And The Arbitral Award.

Governing Law

These Terms Shall Be Governed By And Interpreted And Construed In Accordance With The Substantive Laws Of India, Without Regard To The Conflict Of Law’s Provisions Thereof. The Courts In Patna Shall Have Exclusive Jurisdiction On All Matters Pertaining To This Agreement.

User Must Not Aid Or Encourage The Filing Of Any Third-party Claim Or Lawsuit Against FTS Travel, And User Must Cooperate Fully With FTS Travel And FTS Travel’s Insurer In The Investigation And Defense Of Any Claim Or Lawsuit.

User Must Immediately Notify And Deliver To FTS Travel Every Summons, Complaint, Document, Or Notice Of Any Kind Received By User In Any Way Relating To An Accident, Theft, Or Other Circumstances Related To The FTS Travel Vehicle.

Severability

If Any Term, Provision, Covenant Or Condition Of This Agreement Is Held Invalid Or Unenforceable For Any Reason, The Remainder Of The Provisions Will Continue In Full Force And Effect As If These Terms Had Been Executed With The Invalid Portion Eliminated. The Parties Shall Substitute For The Invalid Provision A Valid Provision That Most Closely Approximates The Intent And Economic Effect Of The Invalid Provision.

Customer Represents That He Or She Has Not Relied On Any Representation, Assertion, Guarantee, Warranty, Collateral Contract Or Other Assurance, Except Those Set Out In These Terms, Made By Or On Behalf Of Any Other Party Or Any Other Person Or Entity Whatsoever, Prior To The Execution Of This Agreement.

Waiver Failure To Exercise And Delay In The Exercise Of Any Right, Power Or Privilege Hereunder By The Company Shall Not Operate As A Waiver Thereof Nor Shall Any Single Or Partial Exercise Of Any Right, Power Or Privilege Preclude Any Other Or Further Exercise Thereof Or The Exercise Of Any Other Right, Power Or Privilege. The Rights And Remedies Provided In These Terms Are Cumulative And Not Exclusive Of Any Rights Or, Remedies Otherwise Provided By Applicable Law.

Assignment Or Transfer The Rights Granted To The User Under These Terms Are Not Assignable Or Transferable, In Whole Or Part. Any Attempt To Transfer Any Rights Without The Written Consent Of FTS Travel Shall Be Void And Shall Have No Force And Effect. FTS Travel Shall Have The Sole Authority To Assign This Agreement To An Affiliate Or To Another Entity In Connection With Any Other Corporate Transaction.

Communications

When You Use The Website Or Send Emails Or Other Data, Information Or Communication To FTS Travel, You Agree And Understand That You Are Communicating With FTS Travel Through Electronic Records And You Consent To Receive Communications Via Electronic Records From FTS Travel Periodically And As And When Required. FTS Travel Will Communicate With You By Email Or By Notices On Website Or Electronic Records On The Website Or On Your Mobile Number Which Will Be Deemed Adequate Service Of Notice / Electronic Record To The Maximum Extent Permitted Under Any Applicable Law, It Is Further Clarified That You Can Also Use The Customer Support E-mail, Facebook Page And Twitter Handle Of FTS Travel To Share Your Words Of Appreciation Pertaining To Ride Only.

Cookies

FTS Travel Use Various Technologies, Including “cookies”, To Collect Non-identifiable Information. To Enhance FTS Travel’s Services, FTS Travel Shall Use Cookies, Sent By FTS Travel Or Its Third Party Vendors, Or Other Technologies. Users May Control The Effect Of Cookies Through His/her Browser Settings, However Some Features Of FTS Travel’s Service May Not Work Properly If The Use Of Cookies Is Disabled.

FTS Travel Shall Also Use Web Beacon Or Other Technologies, Often In Conjunction With Cookies, To Enhance Its Service On A Number Of Pages Of FTS Travel’s Website. A Non-identifiable Notice Of A Visitor’s Visit To A Page On FTS Travel’s Site Is Generated And Recorded, And Which May Be Processed By FTS Travel Or By FTS Travel’s Suppliers. To Disable Some Of These Features, Users May Disable Cookies In The Web Browser’s Settings. Web Beacon And Other Technologies Will Still Detect Visits To These Pages, But The Notices They Generate Are Disregarded And Cannot Be Associated With Other Non-identifiable Cookie Information.

Links To Third Party Websites: FTS Travel’s Website May Contain Links To Third-party Websites, Products, And Services. Information Collected By Third Parties May Include Things As Location Data Or Contact Details, As Governed By The Privacy Practices. FTS Travel Encourages Its Users To Learn About The Privacy Practices Of Those Third Parties.

Information Security: FTS Travel Take Precautions – Including Administrative, Technical, And Physical Measures – To Safeguard Its Users Personal Information Against Loss, Misuse Or Theft, As Well As Against Destruction, Alteration, Disclosure And Unauthorized Access But Does Not Guarantee The Complete Security Of Such Personal Information.

When A User Uses FTS Travel’s Services Or Post On The Site, Some Of The Personal Information The User Share Shall Be Visible To Other Users And Can Be Read, Collected, Or Used By Them. The User Shall Be Held Responsible For Such Personal Information The User Chooses To Submit In These Instances. The Users Shall Be Further Responsible For Maintaining The Confidentiality Of Its Account And Password And Every User Shall Agree To Accept The Responsibility For All Activities That Occur Under His/her Account Or Password.

Feedback And Information

Any Feedback The User Provides To FTS Travel Shall Be Deemed To Be Non-confidential. FTS Travel Reserves The Right To Use Such Information Without Any Restriction. Further, By Submitting The Feedback, You Represent And Warrant That (i) Your Feedback Does Not Contain Confidential Or Proprietary Information Of Anybody Including You And Third Parties; (ii) FTS Travel Is Not Under Any Obligation Of Confidentiality, Express Or Implied, With Respect To The Feedback; And (iii) You Are Not Entitled To Any Compensation Or Reimbursement Of Any Kind From FTS Travel For The Feedback Under Any Circumstances.

Contact

In Case Of Any Questions Or Concerns About The Policy Or Data Processing, Users Shall Contact At:

Address: G-19, Lochan Enclave, Kankarbagh, Patna-800020

Phone: 9308091134, 789093779 (technical Support)

Email: [email protected]