FTS Food Terms and Conditions

Please read the terms and conditions ("Terms and Conditions") set out below carefully before ordering any Goods or Services from this Website. By ordering any Goods or Services from this Website, by phone, or by our mobile applications you agree to be bound by these Terms and Conditions.
 

    Section 1: Introduction We are foodtravelstay,(A unit of Yaduvanshi Technology Private Limited [CIN: U72900BR2019PTC041925], Lochan Enclave front Sai Hospital, Doctor Colony, Kankar Bagh, Patna, Bihar) unless otherwise stated.
    Section 2: Definitions
        2.1. "Agreement" is a reference to these Terms and Conditions, the Privacy Policy, any order form and payment instructions provided to you;
        2.2. "Privacy Policy" means the policy displayed on our Website which details how we collect and store your personal data;
        2.3. "you", "your" and "yours" are references to you the person accessing this Website and ordering any Goods or Services from the Website or from any other channel provided by foodtravelstay;
        2.4. "we", "us", "our", and "foodtravelstay" are references to the Company;
        2.5. "Goods" is a reference to any goods which we may offer for sale from our Website from time to time;
        2.6. "Service" or "Services" is a reference to any service which we may supply and which you may request via our Website;
        2.7. "Participating Restaurant" is a third party, which has agreed to co-operate with the Company to prepare and/or deliver the Goods or Services.
        2.8. "Food Delivery" is a reference to perishable goods and to any form of delivery service, which both are provided by our Participating Restaurants and for both of which our Participating Restaurants take full responsibility; and
        2.9. "Website" is a reference to our Website http://foodtravelstay.com or our mobile applications on which we offer our Goods or Services.
    Section 3: Ordering
        3.1. Any contract for the supply of Food Delivery from this Website is between you and the Participating Restaurant; for the supply of Goods or Services from this Website any contact is between you and foodtravelstay. You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. You also warrant that the credit or debit card details that you provide are for your own credit or debit card and that you have sufficient funds to make the payment.
        3.2. Food Delivery, Goods and Services purchased from this Website are intended for your use only and you warrant that any Goods purchased by you are not for resale and that you are acting as principal only and not as agent for another party when receiving the Services.
        3.3. Please note that some of our Goods may be suitable for certain age ranges only. You should check that the product you are ordering is suitable for the intended recipient.
        3.4. When ordering from this Website you may be required to provide an e-mail address and password. You must ensure that you keep the combination of these details secure and do not provide this information to a third party.
        3.5. We will take all reasonable care, in so far as it is in our power to do so, to keep the details of your order and payment secure, but in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorized access to any data you provide when accessing or ordering from the Website.
        3.6. Any order that you place with us is subject to product availability, delivery capacity and acceptance by us and the Participating Restaurant. When you place your order online, we will send you an email to confirm that we have received it. This email confirmation will be produced automatically so that you have confirmation of your order details. You must inform us immediately if any details are incorrect. The fact that you receive an automatic confirmation does not necessarily mean that either we or the Participating Restaurant will be able to fill your order. Once we have sent the confirmation email we will check availability and delivery capacity.
        3.7. If the ordered Food Delivery and delivery capacity is available, the Participating Restaurant will accept the contract and confirm it to foodtravelstay. If the details of the order are correct, the contract for the Food Delivery, Goods or Services will be confirmed by text message (SMS).
        3.8. In the case that Goods offered by foodtravelstay were ordered, foodtravelstay will confirm availability together with or separately from Food Delivery.
        3.9. The confirmation message will specify delivery details including the approximate delivery time specified by the Participating Restaurant and confirm the price of the Food Delivery, Goods and Services ordered.
        3.10. If the Food Delivery and/or Goods are not available or if there is no delivery capacity, we will also let you know by text message (SMS) or phone call.
    Section 4: Prices and Payment
        4.1. Any contract for the supply of Food Delivery from this Website is between you and the Participating Restaurant; for the supply of Goods or Services from this Website any contact is between you and foodtravelstay. You agree to take particular care when providing us with your details and warrant that these details are accurate and complete at the time of ordering. You also warrant that the credit or debit card details that you provide are for your own credit or debit card and that you have sufficient funds to make the payment.
        4.2. All prices listed on the Website are correct at the time of publication and have been input as received by the restaurant;  While we give great care to keep them up to date, the final price charged to you by the restaurant can change at the time of delivery based on the latest menu and prices of the restaurant. We also reserve the right to alter the Goods or Services available for sale on the Website and to stop listing restaurants, Goods or Services.
        4.3. All prices listed on the Website for Food Delivery by the Participating Restaurant reflect the price the Participating Restaurant charges at the time of listing. In case the price listed is not current and the restaurant informs us immediately after placing the order, we will put our best effort to contact you to inform you about the price difference and you can choose to opt-out of the order at that time.
        4.4. All prices for delivery by foodtravelstay or a third party provider assigned by foodtravelstay listed on the Website are correct at the time of publication, however, we reserve the right to alter these in the future
        4.5. The total price for Food Delivery, Goods or Services ordered, including delivery charges and other charges, will be displayed on the Website when you place your order. Full payment must be made for all Goods despatched and Services provided. Payment has to be made in cash or, if available on the website, by online payment, e.g. credit or debit card.
        4.6. If you choose online payment, you must pay for your order before it is delivered. To ensure that shopping online is secure, your debit/credit card details will be encrypted to prevent the possibility of someone being able to read them as they are sent over the internet. Your credit card company may also conduct security checks to confirm it is you placing the order.
        4.7. The prices reflected on the website/mobile application/email are determined solely by the Participating Restaurant and informed to Foodtravelstay at the time of listing or afterwards. Any change in the prices of menu at the time of placing order is at the sole discretion of the Participating restaurant.
        4.8. All applicable taxes and levies, the rates thereof and the manner of applicability of such taxes are being charged and determined by the Participating Restaurant and Foodtravelstay is merely collecting the same on behalf of such Participating Restaurant.
        4.9. The entire amount of applicable taxes collected by foodtravelstay is directly remitted as it is to Participating Restaurants and foodtravelstay does not retain any amounts thereof
        4.10. foodtravelstay is not responsible for validating the legal sanctity of the applicable taxes and the manner of its applicability on behalf of the Participating Restaurant. foodtravelstay holds no responsibility for the legal correctness/validity of the levy of such taxes. The sole responsibility for any legal issue arising on the taxes shall reside with the Participating Restaurant.
        4.11. The prices reflected on the website/mobile application are determined solely by the Participating Restaurant and informed to foodtravelstay at the time of listing. Any change in the prices of menu at the time of placing order is at the sole discretion of the Participating restaurant.
        4.12. The transaction of sale of food or food items is between Participating Restaurant and the customer, and accordingly, foodtravelstay is not liable to charge or deposit any taxes applicable on such transaction
        4.13. The final tax invoice will be issued by the Participating Restaurant and delivered to the customer along with the order
    Section 5: Delivery
        5.1. Delivery periods quoted at the time of ordering are approximate only and may vary. Goods will be delivered to the address designated by you at the time of ordering.
        5.2. If delivery is done by the Participating Restaurant, it is the Participating Restaurants sole responsibility to provide Food Delivery in a timely manner.
        5.3. In the case delivery is done by foodtravelstay, we will give great care to deliver in a timely manner. No responsibility is taken for late delivery by foodtravelstay in either case.
        5.4. All orders are delivered by a reputable courier. We and the Participating Restaurant will make every effort to deliver within the time stated, however, we will not be liable for any loss caused to…

Contact:

In case of any questions or concerns about the Policy or data processing, Users shall contact at:

Address: G-19, Lochan Enclave, Kankarbagh, Patna-800020

General Enquery: +91 957 046 9372
Technical Support: +91 789 093 2779 or +91 900 267 8141
Emergency Contact: +91 930 809 1134
Email: [email protected] or [email protected]